IT Industry Experience
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Catalina Marketing, St. Petersburg, Florida (2002 to 2004)
Database / Business Intelligence Administrator, Database Architecture Group
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- Department supported the world’s 6th-largest decision support system (Most Rows/Records category, Winter Corporation 2001), including 25+ production databases spanning 6 countries (Red Brick / UNIX platform), as well as 30 production Oracle OLTP systems. Catalina's DSS ranked 5th in Peak Workload in Winter Corp's 2003 survey.
- Team lead for MicroStrategy 7i business intelligence administration/architecture. This software was purchased by Catalina in late 2002 as part of an initiative to enhance functionality of the Retailer Direct On Line application and reengineer its underlying data warehouse systems.
- Successfully deployed RDOL Interactive to our first French retailer in October 2003, and to our first US retailer in January 2004; this MicroStrategy solution will eventually support up to 100 different retailers worldwide in their native language.
- Collaborated daily with executives, managers, and team members from a diverse cross-section of the company, including sales/marketing, application development, enterprise services, intranet, database, and end user support groups in the US, as well as Catalina’s IT / business team in France.
- Provided initial administrative support for SAS Enterprise Guide software as part of the company’s data mining initiative.
- Provided secondary support for 6 Oracle 8i databases making up the back end repositories for the Plumtree Portal and MicroStrategy applications.
- Participated in recruitment and selection of both interns and business intelligence team members.
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Catalina Marketing, St. Petersburg, Florida (2002)
Intern, Database Architecture Group
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- Proof of concept system design for an enterprise-wide change management system using PVCS Tracker; system originally allowed for tracking of infrastructure-related change requests. Requirements gathering conducted using a variant of the Microsoft Solutions Framework.
- Utilized BrioQuery business intelligence software to create scheduled, consolidated reports that improved tracking and monthly reporting of the department’s outstanding and completed change requests across all Catalina applications.
- Assisted with maintaining the currency of business continuity information, including development of an Access 97 software inventory / license tracking system.
- Improved documentation through diagramming business processes and infrastructure systems, and administering the department’s intranet site.
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Verizon Data Services, Tampa, Florida (Summer 2001)
Intern, Production Support DBA Homeroom
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- Designed and maintained a dynamic, database-driven intranet web site automating many of the department’s key administrative functions.
- Administered individual and company-wide access to Windows 2000 web server.
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Academic and Research Positions
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Kent State University, Dept of Management &
Information Systems, Kent, Ohio (2016 to present)
Associate Professor of Information Systems
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Kent State University, Dept of Management &
Information Systems, Kent, Ohio (2012 to 2016)
Assistant Professor of Information Systems
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Bucknell University, School of Management, Lewisburg, Pennsylvania
(2008 to 2012)
Assistant Professor of Information Systems
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University of Georgia, MIS Department, Athens, Georgia (2004
to 2008)
Graduate Research Assistant
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Prentice Hall Publishers, Upper Saddle River, New Jersey
(Spring/Summer 2002)
Temporary Contract Worker
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- Compiled data sets for use in the 9th Edition of Statistics for Business and
Economics, under the direction of coauthor Dr. Terry L. Sincich. This work involved summarizing journal articles containing potentially useful data sets, plus writing drafts of homework problem scenarios for use in chapters on basic statistics, probability, regression, and comparison of means.
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University of South Florida, ISDS Department, Tampa,
Florida (1999 to 2002)
Teaching Assistant, Undergraduate Business and Economic Statistics II
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- Tutored, conducted lesson reviews, proctored and graded exams (1-2 classes per semester).
- Trained students in basic statistical software skills using Statistix 7.0.
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University of South Florida, ISDS Department, Tampa,
Florida (1999 to 2001)
Multimedia Research / Teaching Assistant
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- Assisted in the development of a multimedia application for the Jimmy Carter National
Historic Site Education Program (part of an ongoing project, “An Interactive Multimedia Framework for the Presidential Site Libraries,” by Dr. Richard P. Will and Dr. Don
Hardaway).
- Prepared and presented class demonstrations of Macromedia Director, and assisted in creating and grading quizzes covering course materials.
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Florida Museum of Natural History, Gainesville, Florida (1996 to
2001)
Paleontological Research Contractor, Division of Invertebrate Paleontology
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- Assisted with the curation of several collections of international significance (including collections from the Tulane University Department of Geology and Florida Geological Survey).
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Workplace Honors and Awards
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Catalina Marketing "Hats Off" Award, 2003
(Received for role in the company’s RDOL Interactive data warehousing / business intelligence initiative)
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Toastmasters International "Best Speaker" award, 2001
(Received while an intern, Verizon Data Services chapter)
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Florida Division Employee of the Month, Goldome Savings Bank, 1988
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